Resumen del Libro:
A high Emotional Intelligence Quotient (EQ) is as important for success as a high IQ. Emotional intelligence is a group of interconnected core skills: self-awareness, self-regulation, motivation, empathy and social skills. Many employers recognize the importance of this, and increasingly recruiters seek evidence of it during the selection process through an EQ test. This volume is designed to provide readers with an understanding of emotional intelligence, together with tools for testing their own emotional competence and guidance on improving their performance.